Solving the most challenging Telecom defects orders of magnitude faster: Even with the wide selection of software tools, agile processes and debugging methods available, networking companies are shipping products with known defects.
These are the complex defects that are often intermittent, take hours or days to manifest themselves, and often require large scale, and thus expensive topologies, in order to reproduce. So, instead of delaying a product’s general availability (GA) for an indeterminate amount of time awaiting a fix, networking organizations must ship the product, hope that the defect is not seen in the field, and continue to work on a fix in the background. This doesn’t include the unknown defects that are only detected in the field in unique customer installations, which are not only expensive to fix but have direct effects on the customer and put revenues at risk.
